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OrthoTexas Physicians and Surgeons, PLLC
Carrollton, TX | Full Time
$39k-50k (estimate)
8 Months Ago
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Jefferson Dental and Orthodontics
Carrollton, TX | Full Time
$39k-50k (estimate)
0 Months Ago
Spa Castle TX. Inc.
Carrollton, TX | Contractor | Part Time | Full Time
$39k-50k (estimate)
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A&A Optical Company
Carrollton, TX | Full Time
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Valor Intelligent Processing
Carrollton, TX | Full Time
$44k-55k (estimate)
1 Week Ago
Call Center Representative
$39k-50k (estimate)
Full Time | Ambulatory Healthcare Services 8 Months Ago
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OrthoTexas Physicians and Surgeons, PLLC is Hiring a Call Center Representative Near Carrollton, TX

Position: Call Center Representative
Pay: DOE
Hours: Full Time
Location: Carrollton
Join our team and make a difference! We offer competitive pay and generous benefits including:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401K
PTO
Position Summary: The Call Center Representative projects a positive image and identifies needs and expectations by providing excellent patient service and executing scheduling procedures. This position works onsite in our call center.
Responsibilities:
  • Follows practice procedures for appointment entry, scheduling, and rescheduling appointments.
  • Follows practice procedures for clinical messaging in the EMR/EHR.
  • Works online appointment requests as delegated by Manager.
  • Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences.
  • Answers questions regarding patient appointments as requested.
  • Safeguards patient information and ensures all information remains confidential.
Qualifications:
  • At least one year of experience in check-in, check-out, call-center, or a combination role.
  • Experience with Centricity is a plus.
  • High School Diploma, GED, or a combination of education and experience.
  • Bilingual in Spanish is a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$39k-50k (estimate)

POST DATE

09/01/2023

EXPIRATION DATE

05/22/2024

WEBSITE

orthotexas.com

HEADQUARTERS

FRISCO, TX

SIZE

50 - 100

FOUNDED

2011

CEO

RICHARD BURG

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About OrthoTexas Physicians and Surgeons, PLLC

The physicians, surgeons, and therapists who make up OrthoTexas offer comprehensive and compassionate care, rehabilitation services, and access to on-site imaging services and outpatient surgery centers. With multiple convenient locations to serve you, and specialists to address all of your needs, we are dedicated to a positive patient journey from the moment you start your treatment to the time you reach your goals for recovery. Our surgeons are all members of the American Academy of Orthopedic Surgeons and the Texas Orthopedic Association. Additionally, they are board certified by the Americ ... an Board of Orthopedic Surgery, representing the highest standard available in the orthopedic industry. More
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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